When your end users access SecureSheet, they may login through the SecureSheet login page or your organization may choose to setup Single Sign On (SSO). 


Follow the steps to Setup Single Sign On. After you return your metadata file, SecureSheet Support will send you an SSO SecureSheet test site so that you may test that your users may successfully access SecureSheet through your internal SSO setup.


Also Whitelist SecureSheet so email communication from SecureSheet to your end users is not blocked. Users may be set up to receive individual emails based on how your organization implements its process in SecureSheet, or if your organization does not implement SSO, SecureSheet will send password reset emails to your end users.